Really great all around service. Dropped off my SUV as it was making some noise and received a detailed walkthrough of the problem / fix and a much appreciated same day turnaround! The team at Bosak never disappoints. Don’t hesitate to shop or have your car serviced. You’re treated with nothing but respect and honesty.
In this crazy time of buying/selling cars, we drove 5 1/2 hours to this Dealership to purchase an in-stock vehicle that we found on the GM website that matched our wants. Shawna, the internet manager, was very helpful in getting our questions answered prior to our visit. The Dealership is very clean and everyone was friendly and helpful. Our salesman, Tim Crosier, advocated for us in getting any discount that applied to the vehicle. Tim was knowledgeable about the many features the car had, and took time to explain them to us. The Sales Manager, Chris, worked with us on pricing the dealer add-ons that had been previously done to the vehicle. We believe we received a good trade in value for our car (with Tim's help). We would recommend this dealership for anyone considering a new car purchase.
Bosak Chevrolet listened to my wants and needs and was able to execute. Emanuel was great!
Great service great people very helpful very friendly nice clean place good place to go
On our way from northern Michigan to Kansas for a college visit at KSU for our daughter, our engine light came on and the vehicle wasn't running right. We made it to Michigan City for the night and discovered Bosak Chevrolet was just across the highway from our hotel (stroke of pure luck). Was very pleased to discover they open at 7:00 am for service as we still had a 10 hour drive to make to get to Manhattan Kansas. Long story short, I stopped in just after they opened for the day and was greeted promptly with an ear for concern by Service Advisor, Amber Nieman. What a great experience from beginning to end by all staff members at this dealership, but especially Amber. Thank you for making an unexpected bad situation much better and handled with such concern, care and professionalism. We were on the road around noon and made it to our final destination so our daughter can make her in-person interview for vet school at KSU. I should also mention that they also drove to another dealership to retrieve the needed part, drove me to/from the dealership and hotel while the vehicle was being worked on, and the dealership is very neat, clean and orderly, with fresh hot coffee while you wait. Simply put, what an all-around pleasant and overwhelming positive vehicle repair experience! Thank you again Amber and Bosak Chevrolet!!
Clean , neat, roomy , spacious,nice,friendly, helpful, determine, kindness, generosity, wonderful, pleasant, interesting, curiosity, willing
Great service always there when you need them thank you again keep up your great service
Dealership was able to attend to my tire needs. Got me in on the same day and back on the road.
Cameron and Ann are always kind and professional. The waiting area is always clean. The cashier is also friendly.
They fixed my tire , no problems , was taken care of quick
I had a great experience buying my car with Bosak in Michigan City !! Emmanual Ogugua is a great salesman !! He makes everything so easy and stress free . I will go back whenever I am looking for another car and would recommend anyone else to shop at Bosak and ask for Emmanual you will not be disappointed !!
This is the second car I have purchased from Bosak. I worked with Janelle on both deals and she was outstanding. Great service, great deal, and great experience. I recommend asking for Janelle if you are looking for a car.
Everything was an easygoing process. Made buying a new car go very smooth. Drove to Michigan city from South Bend because Bosak had the best deals!
I am extremely satisfied with my purchase here. I worked with Dale, and he was wonderful. They worked very hard to get a deal done that was beneficial to both of us. xxxxxxto the finance manager for working the numbers. I drove 90 minutes to buy from here and I would recommend anyone else to do the same.
Quick reliable service work done on your vehicle when you need it done. Also very informative when you have recall issues or any kind of factory issues needing to be addressed
I appreciate being know by name. Most of the time I get in to the service department on time. I my car is not done on time they offer a courtesy car.
People are great, kind ,informative, & honest. Great dealership all around ! Best vehicle I have owned, they bend over backwords to please. 5 stars all day lpng.
My 2012 LaCrosse lost a water pump and most of the fluid leaked out. Anne was quick and efficient giving me a price and getting a mechanic on the job. It was repaired later that day. I have purchased four cars from Harbor. It is my local dealer and I will not drive all over Indiana and Michigan when I need service. Especially when this last event required a tow truck in order to get the repair.
On Labor Day our kids came to Michigan City to visit. When it was time for them to leave my son's car would not start. He had just purchased a Certified used Cadillac and was having some electrical issues but a labor walkout in Chicago prevented him from getting service. We were able to jump start the car and took it to Harbor where we left the car and dropped the keys in the night box. By Wednesday morning the car was done and all work was covered by warrantee. I could not have been happier. I was treated very professionally in an unusual situation.
Rob Pease, our salesperson, completed our transaction quickly, efficiently, and put us into a brand new 2017 Buick without a single problem or concern. Rob has helped my family with many transactions and he is the very reason that we return to Harbor Chevrolet. We trust that he will give us the best service, and he always does. Jim Miller had all of our paperwork ready to sign, which we did an within an hour we were in our new car driving home. We love our new car, and the best part is that when we return for the oil change, I know that the work will be completed in a short time. They never keep us waiting...again the entire staff at Harbor is excellent and we have referred our friends and co-workers to Rob and Harbor. Dean and Maryann Maki
THIS WAS MY 4TH OIL CHANGE WITH HARBOR, THE YOUNG LADY ANNA SCHMIDT WAS WONDERFULE, VERY HELPFUL, VERY FRIENDLY, VERY KNOWLEDGABLE. THE SERVICE WAS DONE RIGHT AND CLEAN. I HAVE AN ISSUE WITH THE SERVICE MANAGER. HE WAS ARRAGANT, BERATED HIS EMPLOYEES IN FRONT OF ME, ARGUED WITH ME WHILE SITTING BEHIND HIS DESK THROUGH AN OPEN DOOR WAY ABOUT THE PRICE QUOTE I GOT AN EMAIL FOR. IF HE WAS THAT AGGRESSIVE DEALING WITH ME, I CAN ONLY IMAGINE HOW CRAPPY HE MUST BE TO WORK FOR.....THE ONLY REASON I'M GIVING FULL STARS IS BECAUSE THE YOUNG LADY I DEALT WITH SHOULD NOT BE DRAGGED DOWN BY THE SERVICE MANAGERS INCOMPETENCE.
Dealer had very prompt service and everything was good. Anne did a very good job of explaining all aspects of the service and future intervals. Anne also scheduled changes when I have time available. This is very important to me.
I've never had any issues taking my car in. The only thing that I would have to say is I wish their oil changes were cheaper but I don't mind paying what I do pay because of how great of a job they do and the fact that they have always been honest with me. Anytime I've ever had any issues with my car they could have nickeled and dimed me but they never have.One time my air in my tire was really low and I didn't know what was going on because I kept filling it up and I thought I needed a new tire and they said that there just wasn't enough in it. They could have told me there was a hole in my tire and I would of had to buy a new tire but they didn't. Then there were a few other things that either got fixed for no price because it was an easy fix or there simply was just nothing wrong. I love the fact that they have an area for kids to play at. It can be difficult finding someone to watch my son so this keeps him busy while we wait. They are a great staff and I'm glad I bought my car from them!
Anne is great to deal with. I have bought 16 cars from Harbor and I would no go to any other dealership. Try them you will like them.
Correctly diagnosed my problem. They parts department had the part in stock and the work was done expeditiously. I would use their service department again.
Welcome to Bosak Chevrolet Buick GMC
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Your Favorite Indiana Chevy Dealer - Bosak Chevrolet Buick GMC
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